Professional Support

Getting professional support directly from CLASTIX.

Subscriptions

Clastix subscriptions open the door to consulting services for designing, implementing, and maintaining your Kubernetes multi-tenant infrastructure.

Tiered Dedicated Support

You will have a single point of contact, who will be your focal point of information concerning all support inquires to provide you with timely support along with additional services.

Features Prioritisation

You have the option to request new features and capabilities to better meet your specific requirements and reach your goals faster. Your request will be assigned a higher priority in the queue of the roadmap.

Upgrade Support Sessions

As long as you keep your subscription active, you will receive direct and proactive support for all product updates, including security fixes and CVEs patches.

Access to Consulting

Access to purchase discounted professional services such as designing, implementing, and maintaining your Kubernetes multi-tenant infrastructure.

Weekly Office Hours

Schedule private weekly office hours with core maintainers to ask anything, get suggestions, and improve your knowledge of our solutions.

Access to Private Slack

Access to our private Slack channel to reach maintainers, get help from the community, and discuss enhancement proposals.

Available Support Plans
BasicStarting from
1000

500/node + 500/tenant
  • + Access to private Slack
  • + Weekly Office Hours
  • + Access to Consulting
  • + Upgrade Support
EnterpriseStarting from
1250

€750/node + €500/tenant
  • + Access to private Slack
  • + Weekly Office Hours
  • + Access to Consulting
  • + Upgrade Support
  • + Features Prioritization
PremiumStarting from
1500

1000/node + 500/tenant
  • + Access to private Slack
  • + Weekly Office Hours
  • + Access to Consulting
  • + Upgrade Support
  • + Features Prioritisation
  • + Dedicated Support