Professional Support
Getting professional support directly from CLASTIX.
Clastix subscriptions open the door to consulting services for designing, implementing, and maintaining your Kubernetes multi-tenant infrastructure.
Tiered Dedicated Support
You will have a single point of contact, who will be your focal point of information concerning all support inquires to provide you with timely support along with additional services.
Features Prioritisation
You have the option to request new features and capabilities to better meet your specific requirements and reach your goals faster. Your request will be assigned a higher priority in the queue of the roadmap.
Upgrade Support Sessions
As long as you keep your subscription active, you will receive direct and proactive support for all product updates, including security fixes and CVEs patches.
Access to Consulting
Access to purchase discounted professional services such as designing, implementing, and maintaining your Kubernetes multi-tenant infrastructure.
Office Hours
Schedule private office hours with core maintainers to ask anything, get suggestions, and improve your knowledge of our solutions.
Access to Private Slack
Access to our private Slack channel to get support for technical inquiries and assistance, and discuss enhancement proposals.
Available Support Plans
The plan includes
- + Access to private Slack
- + Monthly Office Hours
- + Access to Consulting
- + Upgrade Support
- + Features Prioritisation
- + Up to 10 tenants
The plan includes
- + Access to private Slack
- + Monthly Office Hours
- + Access to Consulting
- + Upgrade Support
- + Features Prioritization
- + Tiered Dedicated Support
- + Starting from 10 tenants
The plan includes
- + Access to private Slack
- + Monthly Office Hours
- + Access to Consulting
- + Upgrade Support
- + Features Prioritisation
- + Tiered Dedicated Support
- + Starting from 10 tenants