Professional Support
Running Kubernetes at scale with peace of mind
Clastix Enterprise Support is sold per number of Tenant Clusters, regardless of their size or hardware configuration.
Access to Private Slack
Access to our private Slack channel to get support for technical inquiries and assistance, and discuss enhancement proposals.
Monthly Office Hours
Schedule private office hours with core maintainers to ask anything, get suggestions, and improve your knowledge of our solutions.
Stable Releases with LTS
A Stable Release is a reliable version that is ready for production. It comes with Long Term Support (LTS), which provides extended maintenance, security updates, and regular patches over an extended period of one year.
Upgrade Support Sessions
As long as you keep your subscription active, you will receive direct and proactive support for all product updates, including security fixes and CVEs patches.
Features Prioritisation
You have the option to request new features and capabilities to better meet your specific requirements and reach your goals faster.
Dedicated Support with SLA
You get prioritized, SLA backed support with clearly defined response times, ensuring consistent, high-quality support when you need it most.
Available Plans
Extended Support with Guaranteed SLA
- Stable Releases with LTS
- Proactive CVEs resolutions
- Support for Release Upgrade
- Features Prioritization
- Access to private Slack
- Monthly Office Hours
- Guaranteed SLA
- Unlimited Tenant Clusters
Extended Support and Collaboration
- Stable Releases with LTS
- Proactive CVEs resolutions
- Support for Release Upgrade
- Features Prioritization
- Access to private Slack
- Monthly Office Hours
- Starting from 10 Tenant Clusters
Essential Support for Small Projects
- Stable Releases with LTS
- Proactive CVEs resolutions
- Up to 10 Tenant Clusters